Guest Terms and Condition for Occupancy
You (our guest) agree that you will pay us (the Operator) the room rate for each day of your stay and any additional charges up until the time you advise that you have departed from our rooms.
- You agree that any charge for services to you, not billed at the time of your departure, may be added to your account for settlement as arranged or may be charged to the same credit card used to pay the account at the time of departure or to the credit card used to guarantee payment of your account.
- You agree that checkout time is 10:00am on the date shown for your departure unless we agree to another time.
- You agree departure after that time may incur additional room charges.
- You agree that we may apply a charge if your required check-in time requires us to keep the room empty on the previous day.
- You agree to pay interim accounts when presented even though you may not have departed from our rooms.
- You agree to advise us of any change in the number of persons using the room and agree to pay any additional charges for additional persons not included in the number stated at the time of registration.
- You agree you are and remain personally liable to pay the total amount due on departure unless prior settlement arrangements have been accepted by us.
- You agree to pay us for any excess cleaning, loss or damage to the room or equipment in the room during period of use including that resulting from, but not limited to, excessive cleaning requirements, smoking, missing equipment and physical damage.
- You agree to return the key and/or security card for the room at the time of your departure and agree to pay a charge for the replacement of keys you lose or fail to return same.
- You agree any monies or other valuables, goods or vehicles that belong to you, brought in or on to the rooms, grounds or car park remain your responsibility and we are not responsible for their safekeeping.
- You agree that in any case where you or any guest or family member brought onto the property by yourself causes unreasonable annoyance to another guest residing at the property and/or unreasonable disruption to the privacy of another guest residing at the property, we have the right to evict you and any member of your associated party.
- You agree that in any case you or any guest or family member brought onto the property by yourself becomes unreasonably, abusive, destructive or offensive as a result of any activity, including but not limited to a high level of guest or family visitors, drug or alcohol use, we have the right to evict you and any member of your associated party.
- You agree that the provision of accommodation at this property is for personal use and neither the accommodation provider, their management, staff or agents are responsible in any way or to any degree for any restriction which may inhibit or reduce your capacity to produce revenue or income whilst a guest at this property.
- You agree that you will not provide goods and / or services to the public from your room or any other area of the property.
- You agree that you will not make any claim against us for any damage or loss to your goods or valuables, regardless of how or where the loss or damage occurred.
- You agree that you will not make any claim against us for any loss of business, trade, revenue or income, regardless of how, when or where the loss has occurred.
- You agree that regardless of your length of stay there is no tenancy or other rights created under any Landlord or Tenant laws and there are no such laws that apply to your stay. We grant you a license to stay in our rooms and you agree that we may terminate the license at any time without giving you a reason.
- You agree that you will volunteer any information regarding your personal and professional activities which may place the accommodation provider, their management, staff or agents in breach of any legislation relevant to the operation of this business.
- You agree that you will voluntarily vacate the premises upon the advice of any information regarding your personal and professional activities which may place the accommodation provider, their management, staff or agents in breach of any legislation relevant to the operation of this business.
- You agree to receive commercial electronic messages from us in the future unless you advise us otherwise in writing.
Cancellation Policy
At the time of booking Sarina Motor Inn staff will ask for a credit card to guarantee your reservation either at the Motel or at Mansfield Park Cabins.
The Sarina Motor Inn and Mansfield Park Cabins both have a 48 hour cancellation policy for all booking. Should you not cancel your room(s) with either the Sarina Motor Inn or Mansfield Park Cabins giving 48 hours notice (10am, 2 days before your arrival) your credit card will be charged for the costs of the accomoodation booked. Rooms are non-refundable with less than 48 hours notice of cancellation.
Please read these terms and conditions carefully. By accessing this website, including any of the webpages located at that domain name (“Website”), you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this Website.
Copyright in this Website, in the screens displaying the webpages, and in the information and material in it, and in their arrangement (“Material”), is owned by us unless otherwise indicated. You may download a single copy of the Material and where necessary for reference purposes, keep a temporary copy in your computer’s cache and make a single hard copy of the Material. You may make such other use of the Material as is otherwise expressly authorised on this Website. Unauthorised use of the Material may violate copyright laws.
Privacy Policy
We adhere to the National Privacy Principles relating to the collection of personal information. Information collected from you is required either to meet the requirements of State and or Federal legislation as applies regarding the maintenance of a guest register, for fire safety reasons, for billing purposes and to market our services to you. If you do not provide us with this information, we may be unable to provide you with accommodation. We will make this information available to third parties who assist us provide services to you, where required by law or to enforce our collection of amounts owing by you. You must advise us if any details on this registration card are incorrect. Personal information collected during your stay will be retained for the length of time necessary to comply with taxation and accounting requirements (usually seven years). You may request access to personal information we hold about you. We may recover our costs of providing this access to you. A charge will be levied if a copy of any documentation relevant to your stay is required after six months of your departure. Copies (other than electronic data) are generally not available after two years. We will not knowingly permit any misuse of this data. We will adhere to our Industry Association standards for use of any personal information.
Sarina Motor Inn and Mansfield Park Cabins is subject to the provisions of the Privacy Act 1988 that sets standard for the handling of personal information. Our property has a commitment to privacy and the safeguarding of guests, visitors and staff personal information.
There is a mandatory requirement under Australian Law to collect some of your personal information in order to process your registration at our resort. Any personal information provided by you to the property (eg. Name, address, car registration and contact details), will be protected. In addition the property requires certain information be maintained as a matter of guest safety in case of emergency and the need for evacuation.
The property does not usually disclose your personal information unless there is a legal requirement to do so. The property may disclose personal information to the relevant authorities if it reasonably believes that there is a threat to an individual’s life, health or safety, or public health or safety. If the property has reason to suspect that unlawful activity has been, is being or may be engaged in, personal information may be used or disclosed as a necessary part of any investigation and reporting to relevant persons or authorities.
Your personal information may be used by the property for marketing purposes to improve our services and provide you with the latest information about those services and any new related service or promotion.
Any personal information held by Sarina Motor Inn or Mansfield Park Cabins will be destroyed or deleted as soon as it becomes irrelevant, requested by you and is legally possible.
If you do not wish to receive information about our latest promotions, the property on request will remove your name from mailing lists. You have the right to access any personal information that the property may hold about you, including a right of correction of your personal information.
Any further enquiries or information, please contact the manager.
Your confirmation of registration should always be in writing and have included your Cancellation Policy, Privacy Policy and Rules of the House. Use of the Material
Use of the Material
The Material and the terms, conditions, and descriptions that appear on this Website, are subject to change. Unauthorised use of our website and systems including but not limited to unauthorised entry into our content management system, misuse of passwords, or misuse of any information or material posted on a website is strictly prohibited. We may terminate this agreement and/or your access to the Website at any time without notice.
Links
This Website may contain links to websites controlled or offered by third parties (non-affiliates of us). We disclaim liability for, any information, materials, products or services posted or offered at any of the third party websites linked to this Website. By creating a link to a third party website, we do not endorse or recommend any products or services offered or information or material contained at that website, nor are we liable for any failure of products or services offered or advertised at those websites. Such third parties may have a privacy policy different from ours and the third party websites may provide less security than this Website.
No warranty
The Material, including text, graphics, links or other items on this Website, are provided “as is”, “as available”. We do not warrant the accuracy, adequacy or completeness of the Material and to the extent permitted by law expressly disclaims liability for errors or omissions in the Material. Except for warranties which cannot be excluded at law, no warranty of any kind, implied, express or statutory including but not limited to the warranties of non-infringement of third party rights, title and freedom from computer virus, is given in conjunction with this Website, and the Material.
Limitation of liability
To the extent permitted by law, in no event will we be liable for any loss or damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this Website or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if we or our representative, are advised of the possibility of such damages, losses or expenses. To the extent permitted by law, liability under any condition or warranty which cannot be legally excluded is limited at our option to replacement or resupply of goods or services or payment for the same.
Submissions
All information submitted to us via this Website will be deemed and remain our property and we will be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information a visitor to this Website provides us through this Website.
Availability
This Website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation.
Additional terms
Certain sections or pages on this Website may contain separate terms and conditions, which are in addition to these terms and conditions. In the event of a conflict, the additional terms and conditions will govern for those sections or pages.
Governing law
These terms and conditions are governed by and construed in accordance with the laws of Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of the state our company is established in and of the Federal Court of Australia.
